BILLING & PAYMENT OPTIONS

HOW TO RECEIVE MY BILL

Error {{SaveError}}
{{SaveMessage}}

You currently receive your bill by {{activeCode}}

  {{result.Title}}

{{result.Subtitle}}

WAYS TO PAY MY BILL

  • autorenewDirect debit RECOMMENDED
    With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You will still receive your bill, but we'll deduct your outstanding balance on the due date.
    SET UP A DIRECT DEBIT
  • credit_cardOnline via My Account
    My Account is a convenient way for you to manage you account. You can view your balance, transaction history and pay your bill online using your credit or debit card.
    PAY MY BILL VIEW MY BILL
  • devicesInternet banking
    Internet banking allows you to pay when it suits you. Log on to your bank's internet banking service on or before the due date of your bill, and pay the amount shown on your bill.

    Our bank account details are:
    BSB:                          012 475
    Account number:   837042085
    Reference:               Your Real Utilities account number
    ​Particulars:              Your initials and last name
  • BPay BPay
    BPAY offers Australians fast, secure and trusted bill payments directly through your internet, mobile or phone banking.
    Biller code:               273904
    Biller reference:          {{accountdetail.BPayReference}}
  • calendar_todayAutomatic payment
    You may wish to pay a fixed amount each month by setting up an automatic payment with your bank. If there is an outstanding balance when you receive your bill, simply pay the amount owing by the due date. Automatic payments can be set up by using your bank's internet banking facilities or completing a form at your bank.
  • linear_scaleSmoothpay
    Call us on 1300 16 16 68 and our Customer Care team will help you work out what your payments will be.

Pay your bill